Privacy Policy

Natural Product Centre
Website: https://npcentre.co

1. Introduction

Natural Product Centre (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (npcentre.co) and use our contact or booking forms.

By using our website, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

When you complete our contact or booking form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Appointment details

  • Any additional information you include in your message

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

This information is collected through cookies and standard analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries submitted via our contact form

  • Process and manage appointment bookings

  • Communicate with you about your booking

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Cookies and Analytics

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small data files stored on your device. You can disable cookies through your browser settings, but some parts of the website may not function properly.

We may use third-party analytics services (such as Google Analytics) to understand website usage patterns.

5. Third-Party Services

We may use third-party service providers to assist with:

  • Website hosting

  • Form submissions

  • Booking management

  • Email communication

These providers may have access to your personal information only to perform services on our behalf and are required to keep it confidential.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate.

To make a request, please contact us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Natural Product Centre
Email: info@npcentre.co
Website: https://npcentre.co